Refund policy

Returns & Refund Policy — CASHCLOVER®

At CashClover®, your satisfaction is our priority. That is why we offer a simple and transparent 14-day return policy.

Returns

If you would like to return your order, please contact us at infovnstoree@gmail.com — our support team will be happy to assist you.

To be eligible for a return, the following conditions must be met:

  • The request must be made within 14 days of receiving your order

  • The item must be unused, in original condition, and in its original packaging

Important Information

  • Return shipping costs are non-refundable

  • Customers are responsible for return shipping fees

  • We strongly recommend using a trackable shipping service — refunds cannot be processed without confirmed proof of return delivery

  • A restocking fee may apply

CashClover® is not responsible for refunds resulting from incorrect or incomplete order information provided by the customer. Please carefully review all details before placing your order.

Damaged or Incorrect Items

Please inspect your order immediately upon delivery.

If your item arrives damaged, defective, or incorrect, contact us within 24 hours of delivery at infovnstoree@gmail.com and include:

  • Clear photos of the damaged or incorrect item

  • Your order number

This allows us to resolve the issue as quickly as possible.

Non-Returnable Situations

We do not issue refunds for shipping delays.
By placing an order, you agree to our stated shipping timeframes displayed on our website.

Cancellations & Order Changes

Orders are processed quickly to ensure fast delivery.

If you need to cancel or modify your order, please contact us within 1 hour of placing your order.
We will do our best to assist you; however, once an order has entered processing, changes cannot be guaranteed.

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval status of your refund.

If approved:

  • Refunds are issued to the original payment method

  • Processing time is up to 14 business days

  • Bank processing times may vary depending on your provider

If more than 14 business days have passed since approval, please contact us at infovnstoree@gmail.com.

Lost or Stolen Packages

CashClover® is not responsible for packages marked as “delivered” by the carrier but reported as lost or stolen.

However, we will provide:

  • Delivery confirmation

  • Tracking number

  • Carrier details

to assist you in filing a claim with the shipping provider.

If you have any questions, contact us at:
📧 infovnstoree@gmail.com